Natalie Dodd´s profile

Reviews (1) - Kigurumi Animal Onesies


Well I originally wrote a review saying they didn't send it in time and they didn't send an email saying sorry for the delay or another date it was coming. With previous experience with online companies I thought they could be doing it just for the money. However it eventually came and they apologised sincerely for the delay and it all came down to the weather. The weather being the reason they didn't send it off on the day it was meant to be dispatched. They admitted they should have informed us and apologised. The item is great and I definitely recommend this company to anyone! The staff are very friendly and the products are of good quality and fast delivery!

24 January 2013

Reply from

Hey Natalie, so so so sorry there was a delay on your item. We know it's a lame excuse but the snow has slowed everything down - a little out of our control but we should have emailed to let you know there may have been delays.

Hope you consider using us again in the future and if so please email before hand and we'll sort you out with a discount as a gesture of goodwill!


Natalie Dodd´s profile

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Natalie Dodd
United Kingdom