I ordered my first crystal and it arrived with a small mistake so I was given a small discount to order another which I did. This time the mistake was worse and being a Christmas present I was told a replacement would arrive for Christmas Eve.......
It did arrive with the correct wording but the wrong photo on. I asked for a refund and after speaking to ' James ' on reception 12 times for a call back and they never call you back. I have spent so much time emailing & telephoning only to receive an email saying they think they sent a cheque out to me. .......Well they haven;t
I would never recommend this company and would never use again.
I will take this further if I do not receive my payment via paypal today, hope this review helps get a response or my money back
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