I have used Zulily.co.uk two times.
The first time the order took quite long time, but I was expecting this - 14-16 days OK. The thing I wasn't expecting is to arrive at Saturday at 6:00 am ...Everything with the item was fine, so I decided to give them another try.
My second order came with wrong sized item, not the size I was ordered. I tried contacting them regarding the return, as I didn't want to pay again for return, it wasn't my fault anyway. I never received answer or anything.
I am not planning to buy anything else from there.
I have placed an order from NEXT on 17.01 midnight and booked a delivery for 19.01. As I was tracking my order all the time, since I received e-mail, that "your order its on its way" ... and suddenly saw the "message" that there is a customer signature happened before hour ago. No one came to our door house, no one knocked or anything. The order is still missing, I have paid for my items, and Next are telling me that I have received my things. Checked around the house, bins and etc... but there is nothing. I am more than frustrated.
Bob Bartrum found this review useful
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