Douglas´ profile
Reviews (1)
Muglamania Mugs
fine
Fine. I assume I must have mis-read the terms - that it would be delivered within 5 working days. It was despatched within 5 working days and promptly delivered.
23 January 2013
Reply from Muglamania Ltd
Douglas´ profile
United States
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Thanks very much for your review; it’s always good to get feedback and to see if we can improve our service.
All our mugs are despatched the most cost-effective way using the Royal Mail service.
I can see that your mug order was received at 1.00pm on the 14th,and despatched to you on the morning of 16th,within 48hrs of receiving your order.
Once despatched this end we do rely on Royal Mail to get the order to you as soon as possible, we can only assume there was a delay due to recent snowy weather conditions.
But thankfully its arrived and all’s well !
Thanks once again for your order and the positive feed back.
We hope you enjoy the mug !
Regards
Maggie