isma´s profile

Reviews (1)

Base Fashion

Excellent customer service!

I placed an order for a jacket for my brothers birthday but was unsure if the item would arrive on time. I rang customer services a few times and spoke to a lovely lady called Uma who was extremely friendly and helpful on every occasion. The item arrived on time too. Happy with service but only thing to mention is it would be better if Base would extend the time period to return items via post for a refund (currently 10 days).

isma´s profile

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United Kingdom