I have had no phone line since September, I have been in touch with Talk Talk several times, writing letters of complaint and getting NO response. I have taken my complaint to the Ombudsman and still no joy - they have offered to end my contract (might as well as no service for over 6 months), offered to write off my bills (I cancelled my direct debit in January as refused to pay for a service I wasnt receiving) - but no compensation to me, no apology and no refund of charges that I PAID to them from september to january and the Ombudsman thinks they are offering a fair resolution!!!!
I took a course, which was sold to me face to face by one of their reps,they badgered me into signing there and then. Found out at a later date that there was a time limit to complete the course, would not give an extension when I asked, didnt give me any certificates for the parts I had completed, they used to endorse companies that they had nothing to do with, would not give any form of refund even though if you check the internet, they have ripped off loads of people. I am nearly £2k lighter and nothing to show for it and also wasted hours and hours of my time studying for nothing!
Also check companies house, they are part of other companies too that sell courses, so check out anyone that tries to sell you a course in your home or place of work.
I ordered an item at the end of November, this was supposedly dispatched for delivery by 17th December, nothing received. I have emailed wowcher and the merchant several times and I am getting nowhere.
No customer service at all - do not use them!!
Complete rip off!!!
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