My story is as follows:-
Interlink Express Driver Fraudulently Signs For Parcel
Courier given access to a block of private flats, customer appears not to be in, does not leave card but does decides to (fraudulently) sign for it himself and then leaves it somewhere - parcel goes missing.
Interlink Express Couriers - All Lies
My Local Interlink Depot spokesperson has told me that the courier involved, says he went back to the flats yesterday ( 21st Jan) to investigate and sort out with the customer but could not gain access and that the customer was not in - completely false as the customer has been there since Sunday and is still there. I was then told that the Courier left a card this time - completely false again as the customer has his own numbered letter box , and he has just been to check this on my advice, and nothing is there.
I have a contract with my customer who has purchased my goods and expects to receive these, I shall honour this and make sure that he does.
Interlikexpress.com Breach Of Contract
It appears that Interlink who has a legal contract with my business, are more than happy to employ staff who blatantly break the terms of this contract and then lie through their back teeth to protect themselves. They then inform me that there is nothing further that they can do and that this is now an insurance claim, I advise them that this is not an insurance case and that this is fraud and ask what they are going to do about it, I am informed to take it up with the insurance department so the buck is passed on further and I, my business and my customer can go and get *******
People beware!
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I'm really sorry to see that you feel this way. I have responded to the email that you sent to us. Please come back to us with the information requested so we can give you a call to discuss this.
You can email us at socialmedia@interlinkexpress.com
Kind regards,
Bobby.