James Howell´s profile

Reviews (2)

Phones4u

UNTRUSTWORTHY COMPANY and TERRIBLE customer service

Not sure what has happened to phones4u as have always taken contracts out with them for years due to their competitive prices and what used to be decent customer service. However NEVER AGAIN!!!

Had a call from one of their upgrade agents advising me my O2 upgrade was due on the 13/12/13. After a long converstation and a rather agressive sales approach I gave in and agreed to upgrade.

Anyway changed my mind and decided to cancel...assumed it would be no problem as I was still 5 days from when the upgrade could be processed. Ring to cancel and they tell me they cant as its already been processed?!

So ring O2 and they tell me theres nothing on the account and no upgrade has been/ can be processed until the 13th chances are P4U will set up a new account and have me call them to transfer details and activate.

So ring P4U again and they them nothing has been processed by O2 but they have processed it at their end and then told apparently the distant selling laws do not apply to their upgrades as a continuation of services...despite the fact its a new phone, new tariff and as O2 suggest probably a new account??!!

Lucky O2 said I have 7 days to cancel with them so hopefully that will all work out ok but no thanks to P4U.

But NEVER going to use P4U again, their shady sales tactics and legal approach to the Distant selling laws is unacceptable. They will certainly be one shop I'd be happy to see disappear from the high street!

Muscle Food - MuscleFood.com

Spot on, used before will use again.

Ordered 10kg of chicken breast and 2 steaks. Delievery arrived when they said it would came well packed and nice and cold. Had to trim very little off the chicken (Im very fussy). Used before and its always great quality.

Fillet steaks are lovely!!

23 January 2013

Reply from MuscleFood.com

Hi James,

I'm glad that you think we're spot on and that you'll be using us again, we do love a repeat customer. I hope that you enjoy the Chicken just as much with your next order.

All the best,

Suzanne
Muscle Food

James Howell´s profile

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James Howell
Reviewer
Male, 1986
Bristol, United States

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