I purchased Christmas lights in January and although they were out stock when I placed the order, I was quickly advised of this via both a telephone message and e-mail that this was the case and to get in touch if there was an issue with them being delayed. I still felt they arrived very quickly and very well packaged. I thought the service was excellent, the update was appreciated and I'm very pleased with the lights I've received. They're exactly what I was after, and the price was great too! I'd highly recommend this company.
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