Geoffrey´s profile
Reviews (2)
Lampshop Online
Does not check its emails
Having placed an order on line I quickly realised I had ordered the wrong wiring configuration. Within an hour of the initial placing of the order I sent a message via the website to change the configuration. Despite the fact that the order was placed on a Friday and not due to be shipped until the following Monday the email was not acted on and the wrong configuration was sent. I then had to return the goods and am still awaiting the correct ones.
3 days ago
Reply from lampshoponline.com
Bigdug
A first class company.
You will have no problems buying from this company. They are very efficient.
Geoffrey´s profile
United Kingdom
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I apologise that this email was not seen until after dispatch.
As soon as we recieve the other tubes back we will be sure to dispatch the correct ones to you.
Many thanks for reviewing our service.
Kind Regards,
LampShopOnline