A seller from eBay despatched a package to me to be delivered by DPD, yesterday aftenoon. (29/4/2013) I was sent a text message and an Email saying they had it in their system. I was given a tracking number and date of delivery.
This morning, I was sent another text message and an Email saying what time it would be delivered and the name of the driver. It stated delivery time between 09:07-10:07.
At approx 09:20 the van pulled up outside with my package. Simon, the driver was met at the door by my wife. He was friendly, polite and greeted her with a nice warm, "Good morning!"
This is the best experience with a courier service we've ever had. Well done, DPD!
I was a little worried when I looked at the reviews yesterday. The bad ones concerned me.
Which brings to mind: "You can please some people some of the time, and some of the people all of the time, but you cannot please all of the people all of the time."
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