I've just bought some new memory from these guys. I bought from them a few years ago and didn't think twice about using them again. It arrived really quickly but it didn't work :-( I was nervous about raising an issue through the website - I thought it would be ages before I heard back and would be told that it was my fault. How wrong I was. I had a reply the following morning with a list of things to check. I followed the instructions but still no luck. A day later I had a return code and a big apology. And three days after that I had a replacement which was absolutely fine. Customer service done effortlessly. Don't hesitate to use these guys, after all, if there is a problem, the sort it out really quickly.
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