Shaun Donnellan´s profile

Reviews (1)


No product received, no responses to emails.

I ordered the product on Jan 6, received an email claiming that the product shipped on Jan 7. It is Jan 22 and I still haven't received anything. I sent emails on Jan 15 and Jan 17 to get shipping information. No response to date.

23 January 2013

Reply from Vivomed

Dear Shaun,
Thank you for your email and your custom.
I will investigate why your emails were not received.
Normally orders dispatched to the USA take 5-10 working days (as stated on our website)to be delivered but can occasionally take up to 14 working days. As your order was dispatched on January 7th, I would hope that your order should arrive in the next day or so.
If it doesn't, please do contact me directly.
Kind regards
Chris Webb

Shaun Donnellan´s profile

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Shaun Donnellan
United States