Dan Holtham´s profile

Reviews (1)


slow and poor customer service

This company takes over 6 days to dispatch your goods. This doesnt include delivery times. I sent then a query and 3 days later they still hadnt reied. They took the money out of my bank account the day i ordered. I cant believe that this company take so long to dispatch tbere items especially when there competitors offer next working day delivery and 24 hour dispatch times.

Katie found this review useful

01 February 2013

Reply from Menkind

Dear Dan

We're sorry to hear that your were unhappy with your shopping experience with Menkind.

Customer Services has advised that you ordered the item at 2:06am on the 16th January and it was dispatched later that day on the Express delivery option which you ordered. UK Mail attempted delivery on the 17th (the day after the order) and also on the 18th, 22nd with the order finally being delivered on the 23rd. The courier advised that there was no answer on the Flat's intercomm.

Please accept our apologies for any inconvenience caused.

Kind regards

The Menkind Team

Dan Holtham´s profile

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Dan Holtham
United Kingdom