Didn't read terms and conditions which looking back on was foolish . When the e-mail came through with delivery date realised i would be in bed when it came as i work nights . Phoned as soon as i could to change it and they were not helpful in the slightest . Wouldn't budge on date even though i phoned a good couple of days before hand . We dread something going wrong with the machine as we don't want to have to deal with the company ever again .
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