Having been told all sorts of excuses why a US company was not going to sell me some proximity switches because of where my company is, "ZIMBABWE", I quickily went back to the internet and my search led me to Electroquip. What a pleasure it was to deal with the sales team from Electroquip. It doesnt matter who you talk to, your requirements are fully attended to instantly. I even made an overpayment (which included a freight charge) when in fact I used DHL on my account. On raising the issue with Electroquip, this was instantly addressed, I didnt have to make a second call in order to have my refund processed.
Service par excellence is what customers get from Electroquip.
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