Gillydaydream´s profile

Reviews (3)

Clear Chemist

Wrong item sent, not replied to my emails

The wrong item was sent. I emailed immediately on receipt to advise of this and received no reply. I emailed again a few days later and still received no reply.
I would like to return the item and for the correct item to be sent. I will also require return postage to be paid as the error is not mine.
I would appreciate someone contact me asap to resolve this matter please, I am very disappointed.

23 September 2013

Reply from Clear Chemist

Good Afternoon,

Many Apologies that you have not been contacted previously, Many thanks for your review- Can you please tell me which product was incorrect so I can look into this for you. Please email me at customerservices@clearchemist.co.uk or call on 0800 6126 326 or 0151 203 6535.

Please accept my apologies for the poor service you received. We have implemented some new procedures which will give the level of customer service our customers expect.

Kind Regards

Emma

Gjwtitmuss

Great hassle free service as always

I always know I'm going to get good service from GJWTitmuss, ordering is easy, prices are reasonable and delivery is fast.

Garden XL

Very quick postage!

Ordered a pair of wellies off ebay, opted for free postage so expected them to take a few days to arrive. I placed my order one afternoon and they arrived the next morning....very, very pleased. Great boots, and just in time for the snow!

Gillydaydream´s profile

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Gillydaydream
Reviewer
United States

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