Ordered goods for Christmas, database showed goods were in stock and I paid by PayPal. A message on my answer phone a couple of days later informed me that the database was incorrect and the goods were not in stock. After a further telephone conversation I agreed to wait until a further delivery arrived but this would not be until after Christmas. I have had to chase the goods but the staff have always been polite informative and helpful. The goods have now arrived 32days after placing the order. The lesson I have learned is be aware that if you make a payment by PayPal and goods are not in stock you can end up paying for goods way before you receive them.
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