I first fell upon Trustpilot when I was invited to review an excellent furniture company and felt happy to do so. Trustpilot was so easy to use to give a review that when invited to review another purchase I had no hesitation. Furthermore I now feel confident using the site to seek out guidance when looking for important goods and services.
I needed a reasonably priced smartphone. Initially I found one "on line" via the Barrow in Furness branch but (reassuringly) they checked it before despatch and found it faulty. They immediately refunded my money and their assistant branch manager promised to keep an eye out for a suitable replacement with the promise of a 10% discount to compensate for my dissapointment.
As it turned out I was able to find an identical purchase via the Rochdale branch who also kindly accepted a bid of approx 10% below the quoted price. This phone arrived promptly, works perfectly and accurately meets their description. I am totally happy with my buying experience and have already recommended Cashconverters to a friend.
I was looking for a new leather sofa to suit the lounge in my 1644 built cottage and was delighted to find the ideal match at Furniturechoice on line. From the description it appeared to be well made and the photographs gave me an accurate idea of colour and style. The dimensions were available for me to check suitability for the room and at just £299 I couldn't beat the price anywhere else!
Imagine my delight therefore when I was the lucky highest bidder on the identical sofa in their "clear out sale" on ebay for only £193 including delivery. They described the item as having "slight damage at the rear" and sure enough when it arrived I found this to be a slight scuffing of the leather about half the size of a finger nail. The delivery crew were also most friendly and patient whilst having to contend with the 5ft high door of my cottage! Altogether a delightful purchasing experience and I have already recommended Furniturechoice to friends and family.
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