Phillip Webb´s profile

Reviews (1)

Looking4Parking - Airport Parking

I don't eat Hula Hoops.

The service did what it said on the tin but wouldn't exactly call them costumer focused. I can understand that nobody is at their best at 4.00 am but a trifle grumpy. We returned at 11.00 am and grumpier still. The drivers were both charm itself, no complaints there. On our return the drivers side had hula hoops on the floor and on the seat so no points there either. Overall it's way cheaper and more convenient than parking at the airport itself and with a bit more focus on the customer experience would merit five stars. If I saw another company offering the same service I'd probably give them a try just to see. Failing that I would use this lot again.

24 January 2013

Reply from Looking4Parking.com

Dear Mr Webb,

Thankyou for your review.

I am very sorry to hear of the issues you suffered whilst parking with our vendor SVS. We take all complaints very seriously and therefore I have passed this information on to the manager at SVS to investigate.

I will be in touch within the next 3-5 days.

Kind Regards,

Anthony
Customer Complaints
Looking4parking

Phillip Webb´s profile

profile image of Phillip Webb
Phillip Webb
Reviewer
United Kingdom

About