I've only recently started shopping on boohoo and have had both good and bad experiences so far. The good: large range of items, good prices, free returns and frequent offers (free P&P, 10% off). The worst: slow delivery time compared to other sites, largest size of many items is 14 and slow refunds after returning items.
However as I like to be up to date with fashion and always want the latest styles this will not put me off shopping on the site! I have recommended it to friends and family and will continue to use it myself for quick and easy purchases.
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Many thanks for your lovely comments, and we are really pleased to hear that you have been happy with our service.
Customer feedback is very important to us, and comments or suggestions are always put forward to the relevant department, as we continually work hard to improve the products and services we provide.
If you have any queries regarding your order or account, please contact customerservices@boohoo.com
Kind regards,
Angie