Elaine Ridley´s profile

Reviews (1)

Bride & Groom Direct

Overall happy

Website was easy to use and to create/amend wording, font size, etc. However, having saved my first draft, when I went back in to make some amendments my order doubled. Smaller order options would be good ... multiples of 10 too many. I only needed 25 but had to order 30. Also, my chosen invitation had a small red rose on it. I didn't appreciate I would have to stick the roses on myself! In fact, when I took the 2nd rose off the strip it left behind it's sticky stuff so was useless. I am overall happy with my invitations and their quality

24 January 2013

Reply from BRIDE & GROOM™ Direct

Dear Ms Ridley,
Thank you for reviewing Bride & Groom Direct. We're pleased that you found the online ordering process easy to to use. In regard to the order quantities, we've created multiples of 10 because we know that it always pays to have a few spares on hand to cover mistakes, forgotten guests, or invites that get lost in the post.
The invitation you chose is a beautiful pocket design with a small burgundy rose. On the website, the invitation does say that it requires customer assembly.

We take all comments on board, and if there's anything else we can do to help, please let us know.

Kind regards,
Krissy

Elaine Ridley´s profile

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Elaine Ridley
Reviewer
United Kingdom

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