Jill Kopelman´s profile

Reviews (1)

Virginmedia

Not very good customer service when it comes to out of order phones

Have been without a phone service since Monday afternoon 21st and despite various promises that the problem would be fixed, have now been told that it might be fixed by Thursday 24th January 2013. In this day and age there is now excuse for such bad customer service. Do we believe it will be fixed by then, not on your nellly. We are concerned that we have a 92 two year old relative that relies on us for shopping etc and he could not get through to us. Mobile was not having a good time either with very poor signal (not Virgin phone). Will be interested to hear if any one else in the Chesham area is having the same problems. (Virgin say that this is an area fault by the way).

Jill Kopelman´s profile

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Jill Kopelman
Reviewer
1959
United Kingdom

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