Generally good and reliable service although delivery can be long and after the advised estimated date by quite a bit.
THe problem is the customer care. It is quite difficult to find out how to contact them and then you can only do it by mail. No automatic links from order confirmations. And the responses vary - it is sometimes necessary to prompt them.
Finally, it is also worth checking the price of the item you are going to purchase on Google as not all of the items are real 'offers' (ie they are available for the same or less elsewhere. I even found one that had the same price on its own website so I don't know how they justified the claim that they were offering a saving via Achicha.
But some items are very good - particularly household etc. Clothes are tricky as they may need to be sent back.
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