John Smith´s profile

Reviews (1)

The Snugg

Too Slow!!

Your products are great, but your customer service and time to get products out the door is awful. I payed $2 for my 10 day shipping and my products still are not here. I do not care if you are taking them as pre-orders. You guys are no-where near the online capacity of some other on-line stores, there fore you guys should have your products ready to go yesterday.

You guys have potential. Get your customer service together.

Chris Etheridge found this review useful

30 January 2013

Reply from Charon International Trading Limited


I am extremely sorry to hear you are still waiting for your order.

If possible could you please provide me with your order number and I will look into this further for you.

Kindest Regards
Snugg Customer Service

John Smith´s profile

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John Smith
United States