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Merlin Cycles Ltd

Very slow shipping

14 days, and still haven't received the parts. This is considerably longer than it takes [Link] to ship to the US. Also, prices on one item were reduced significantly after I placed the order but before I'd received the parts. Many online sellers offer price protection, Merlin refused, even while acknowledging that I could return the part (if I ever receive it) and repurchase it at the lower price. To be fair, the original price was a really good deal, and the new price even better.

This was my first order with Merlin. So far, not a good first impression. At this point I'm just hoping I receive my parts soon, if not I'll be disputing this with my credit card company.

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United States