I knew which hotel i wanted to stay in and noticed Hotel direct below it on line. Rang them up in the evening and a lady said she would come back to me the next afternoon as i had a few queiries which she would sort out with the Hotel> Indeed, Gill did come back the following afternoon as promised, which is very rare these days, and i was booked in, transaction taken all with courtesy, and great efficiency making the booking an extrememley pleasant experience> Will definately use Hotel Dircet again, Thank you
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