Recently I ordered four door knobs for a new build I am currently undertaking. I originally found ehardware on google and was impressed that they had the exact doorknobs that i was looking for. I ordered four which arrived promptly. However not being a doorknob guy I had ordered chrome instead of satin and not quite the right knobs for the fittings.
I called ehardware and the woman or answered was kind and helpful. I reordered online and returned the incorrect goods. The woman followed up with a call to make sure I was happy and two days later the new correct doorknobs arrived.
This is an excellent company with excellent well trained warma and caring staff. Thank you!
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