Ronald Mitchell´s profile

Reviews (1)

FlatTVParts.co.uk

DON'T WANT TO KNOW YOU ! AFTER SALES SERVICE NON-EXISTANT !

I HAVE SENT TWO EMAILS NOW REGARDING A PROBLEM THAT I HAVE AND HAVE HAD NO REPLIES WHATSO-EVER IN TWO WEEKS. NO EMAIL CONFIRMATION IS SENT BY RETURN WHEN USING THE FEEDBACK PAGE, AFTER LOGGING INTO MY ACCOUNT!

29 January 2013

Reply from FlatTVParts.co.uk Ltd

Ronald, firstly I would like to apologise to you for the delay in getting back to you. We aim to reply to all after sales comments and queries in a timely manner, however, we have been struggling with staff numbers the last two weeks due to the various winter bugs that are going round.

While this isn't an excuse it is at least an explanation as to why you have received a slow reply to your query.

We are actively trying to resolve your issue, however we may not be able to help you much further as you have taken it upon yourself to modify our board.

Kind Regards
Thomas Broad
Managing Director

Ronald Mitchell´s profile

profile image of Ronald Mitchell
Ronald Mitchell
Reviewer
United Kingdom

About