Caroline Borland Was Morley´s profile

Reviews (1)

www.box.co.uk

don't touch them with a bargepole!

I bought a Seagate external hardrive via Groupon from Box, which turned out to be faulty. Returned the item in November and have had to pester them ever since for a refund of postage (got the refund from Groupon for the actual item, but had to chase that as well as Box had not sent them authorisation for a refund. I had to contact Groupn myself to organise it and they refunded me straight away). In the last week Box have finally given me the original p&p cost back after months of nagging, but refused to refund me the cost of returning the item. CAB says that as it's faulty, I am entitled to a refund of this too, so I fight on for the sake of £6.52!
Awful company to deal with, they take ages to reply to emails and when they do reply it's short and not-so-sweet. I'll never buy from them again and would not recommend them to anyone.

Jim Herd found this review useful

Caroline Borland Was Morley´s profile

profile image of Caroline Borland Was Morley
Caroline Borland Was Morley
Reviewer
1963
United Kingdom

About