I bought a Seagate external hardrive via Groupon from Box, which turned out to be faulty. Returned the item in November and have had to pester them ever since for a refund of postage (got the refund from Groupon for the actual item, but had to chase that as well as Box had not sent them authorisation for a refund. I had to contact Groupn myself to organise it and they refunded me straight away). In the last week Box have finally given me the original p&p cost back after months of nagging, but refused to refund me the cost of returning the item. CAB says that as it's faulty, I am entitled to a refund of this too, so I fight on for the sake of £6.52!
Awful company to deal with, they take ages to reply to emails and when they do reply it's short and not-so-sweet. I'll never buy from them again and would not recommend them to anyone.
Jim Herd found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.