Company ready for launch
Two days to first overseas conference.
400 uniquely pictured mini-cards ordered in the evening and prepped for collection from Moo.com address as easier to pick up from them than to anticipate the postman/courier at office address
E-mail to customer service accompanying order to request pickup from Moo and immediate response from customer service agent Tara Valletta who:
- grasped situation and arranged pick-up notification - which came within 12 hours
- re-credited delivery charge to my account
- responded in a friendly, informal but highly efficient manner
10 out of 5 stars for MOO - that's the best experience i've had purchasing something online and the best customer service i've had in the UK - period
WIll never go anywhere else
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