Prompt polite email responses to my enquiries and once I had chosen my Miele single oven order was dealt with efficiently. They do not hold stock and a couple of models were unavailable but this was not a problem and I was furnished with details of all the unavailable items. The price was significantly lower than any other that I had found. I did have to help carry it in to my house but this wasn't a problem for me....for delivery of larger items it may be worth having some extra hands on standby!
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