The product is great now I have received it but it has taken 2 weeks to get here because apparently it was a 'pre-order' although at the point of order it was not made clear to me that this was the case. The Snugg sent me an email saying that they operate super fast to despatch the order once payment has been received, however my account was debited 2 weeks ago and the product arrived today. Furthermore, when I queried the outstanding delivery they simply said it was a pre-order and no further explanation.
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