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Reviews (1)

Just Eat

Never use this company

I paid, waited an hour, no response, tried to chat on the website and no operators available. Checked my online banking and the money was deducted. called the restaurant and they didn't have the order. called the 877 number and waited 30 minutes . Absolute disaster. Just call the restaurant directly. horrible service.

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26 January 2013

Reply from Just-Eat.co.uk

Hello Andrew,

I am sorry to hear that you have had a negative experience with our company. The orders are sent directly to the takeaway via a JUST EAT machine. If there were any issues with your order then a member of our customer care team should have contacted you. Please forward me your order details and I will investigate further. My email address is trustpilot@just-eat.co.uk

Kind Regards,
Lateesha

Andrew Johnston´s profile

profile image of Andrew Johnston
Andrew Johnston
Reviewer
1980
Canada

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