Vivian Phua´s profile

Reviews (2)


No respond and never received my item!

Ordered my item one month ago and has not received it. Wrote them twice and no respond!!! Service is so bad, this shall be the last time im buying from them! will write on their facebook page

Disappointed - TARDY delivery

After reading the positive reviews on beautybay I decided to purchase some items from them. My order confirmation was 5/01/13, and received an email to inform me that it has been despatched on 7/01/13, and now 26/01/13, I am still waiting. Contacted my local post office and they were more willing to assist me albeit the parcel were not registered. The parcel was not being held up at the local post, it has not even arrived! As for beautybay, emailed them twice and always get an automated reply of your items have been shipped?!
Am really disappointed with them and would not want to deal with them again after this.

28 January 2013

Reply from

Hi Vivian,

Thanks for your feedback.

I'm sorry that you have not yet received this order yet. I've asked Customer Services to contact you directly regarding this.

Kind regards,

The Team

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