Ms caroline richards´ profile

Reviews (1)


can't review what I have not got.

how can I make a review when I have not receive the item's, I realizes the weather has been bad, but then told it would come Monday, then it never, which I understand, but would of been nice for someone to of let me know that this was not the case, didn't hear until the Thursday so a email would had been nice ,in saying this I have no problem with the last order I had a couple of years ago,

25 January 2013

Reply from Mattressman

Dear Ms Richards,

Thank you for your order and for taking the time to leave your feedback.

I appreciate that the weather has caused problems for some depots but agree that the lack in communication has been a problem with your order. This will be looked into to prevent future customers experiencing the same. I apologise that you had too, and thank you for your patience.

Kind regards

Customer service manager

Ms caroline richards´ profile

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Ms caroline richards
United Kingdom