I was very suspicious from the start so should have followed my instinct. I ordered a dock station at the beginning of December. In all fairness it did arrive - but on the 20th January! This is a dropshipping online company. This means you order from mymemory.co.uk but they just pass your order onto another company (in Switzerland) so have no charge over your order, even though you have paid them.
They do not answer emails or customer support so I suggest directly opening a dispute with paypal. Apparently they get back to you quickly then!
Do not use near Christmas - the dropshipping company in Switzerland can't cope with the orders. There are so many respectable honest companies out there doing their upmost for clients, so don't use companies that couldn't care less about clients - not even bothering to set up an autoresponder email to say that they will be in touch.
To this day I haven't received an answer to any of my queries.
You have been warned!
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