Recently went to Halfords Northampton to have a bulb replaced on an X Type Jag.
The Halfords 'expert' had a look at the car and said this would have to be done at a garage because ' it was to complicated ' for them to do . Very frustrated by this so had a look online , found a simple guide and did it myself . Contacted Halfords customer service , who were hopeless . All they had to say was that it is up to their local 'expert' to decide if they are able to fit or not . What a rubbish service !
Halfords either need to train staff properly or do not pretend to offer a service they cannot deliver .
My advice would be go elsewhere , or do it yourself .
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