This is just BS and the woman on support - Valerie - Customer Services agent. - gave me her number and that I could call any time. I did so 3 times last week and no one has returned my calls. This is just so bad that people are actually sitting there promising things and then scam ordinary and good people of their money.
SHAME ON YOU!
Stephen Frank Mortensen, Caro Düsseland Stopinfurn.com found this review useful
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Further to our telephone conversation this afternoon, I am pleased that you called me back and got through today, and that after our discussion regarding delivery time and quality of your lamp, plus Customer service issues, you are now happier about the overall situation with respect to your order.
We are sorry that you did not get a quicker response to your earlier messages, although one of the Customer service Team did contact you last week with an up-dated delivery status.
Meantime, if I can be of further assistance, please do not hesitate to contact me on the Forums email / line.
Kind regards
Valerie - Customer Services Adviser