LookFantastic

Worst customer service ever!

I ordered 2 of the same hair care items and only 1 was sent to me,when I contacted the company I was told I had to print forms fill them in and send them to them which I did.After a week I heard nothing and emailed them I was told basically that they would let me know what was going on when they were ready.When I rang the company they talked over me the entire time and wouldn't let me speak.I would advise anyone not to use this site they take ur money and don't deliver the goods then treat u like dirt when u complain. I wish I had seen the reviews of this site before I ordered from them,I've ordered on line many times and have never had such bad customer service,they make the mistake in not packing ur order properly and put u through all the trouble of trying to get what u have paid for.Avoid at all costs!