I bought an in-stock jacket on the 4th of January and a week later they emailed me to say that it was out of stock & would deliver once they had replenished. A few days later they emailed again to say that it had been dispatched and gave me the tracking details, which I looked up easily as it was Royal Mail, only the tracking number was more than 12 months old & the RM website told me to check & try again or check with the Post Office where I had sent the package from. I emailed Trekkinn to complain and three days later, they responded to say "Your order has been received, charged and despatched ", that was it...no sorry...nothing!
The jacket arrived three weeks after payment was taken and its either a second or just plain faulty, as the left arm pit is higher than the right, making me look like some kinda freak (well more than usual).
Its going back, I'll get my money back & forget that Trekkinn exist!
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