Minus 5 stars from me! I received a very badly damaged box, which was wet through at about 9:15 at night.
Flowers inside where squashed, some had dead leaves on them and some heads were already drooping. This was supposed to be a mixed bouquet of roses, sent to me by a relative following an operation. I was in better condition than the flowers were!!
Tried to ring Bloomingdelightful the very next morning and was on hold for 20 minutes before I put the phone down. During that time a recorded voice came on saying "Thank you for holding your call is important to us". I tried on three more occasions and still the phone wasn't answered. I then resorted to E-mail as instructed should one wish to complain. Didn't get a reply! Waited a few days and sent another this time with pictures of the damaged box and the sad wilting flowers. GUESS WHAT! No reply.
Given the terrible reviews the company has you would think they would try and make amends.
MY ADVICE IS STEER WELL CLEAR!!!!!!!!!!!!!!!!!!!!!!!
I have used other online sites myself and never had to complain yet.
BLOOMINGDELIGHTFUL IS A BLOODY JOKE!!!!!!!!!!!
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