Elizabeth Linton´s profile

Reviews (1)


Beautybay is crap! Aviod ordering!

I placed my first order with Beautybay and was really impressed with the price and speedy delivery.
However I asked to return my delivery as unfortunately it was not suitable.
It took two emails to finally get emailed a return certificate.
I returned my goods on 09 Jan, I continue to await a refund. I have contacted the company twice regarding this matter however there has been no correspondance and no refund. Please beware if buying from this company!
Following posting this ad, the ball started rolling! I was finally going to receive the refund I was due! Great, until i was refunded £7.65 when I was due £40!
Here we go with numerous emails again!
As already stated, unreliable, poor customer service, please be sensible and avoid this company unless you are 100% sure what you are ordering will not need returned.

28 January 2013

Reply from BeautyBay.com

Hi Elizabeth,

Thanks for your feedback.

I'm sorry that this has not been resolved yet, I have asked Customer Services to look into this for you and a member of the team will contact you shortly.

Kind regards,

The BeautyBay.com Team

Elizabeth Linton´s profile

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Elizabeth Linton
United Kingdom