INFURN.com

is this a scam?

They didn't even bother to send me a confirmation email but the order money went quick enough, the website would auto refresh back to the bean bag page and would not let me see anything regarding delivery times, i stupidly assumed this was a trusty site like grpoupon....
have reported to action fraud and visa team
Feel like such an idiot.


AFTER POSTING THIS MESSAGE....

Infurn have stepped up and provided good customer service, however they only sent 1 beanbag instead of 2 and i still feel that if i hadn't mentioned that i had contacted the visa team nothing would be getting done...awaiting second beanbag though delivery of first was well within a week...

Look forward to hearing from them regarding the second bag.

Stephen Frank Mortensen, Stopinfurn.com, Can Akseland Rosie Rough found this review useful

28 January 2013

Reply from Designfurn LTD (infurn.com)

Hello Jared,

Further to our telephone conversation this morning, we understand you placed the order on Friday and the email confirmation was sent to you the same day - As per our discussion you confirmed this was received in your spam folder.

I have as discussed this morning provided you with up-dated delivery status plus contact information to assist in case of log in difficulties into your customer account and trust you will receive your beanbag within the standard delivery time.

I hope you will re-address the review when you are in receipt of your beanbag

Kind regards
Valerie - Customer Services Adviser.