Louise Mack Hair´s profile

Reviews (1)

Chess Telecom

Terrible Customer Service

Were to start my internet went down last friday 17th Jan and it took till Wednesday 23rd Jan to get it back on. I had to chase chess making loads of phone calls to find out they have no customer services over a weekend which is ridiculous when its a business line. I was told my router was faulty although i knew it wasnt but I went out to get one just in case. When I eventually got through to someone who knew what they was doing it turned out to be a small prob that should of been sorted on the first phone call. Its the worst service and experience ive ever had as I can run my business without the internet. Im now stuck with a router thats none refundable that cost £30 let alone the business I lost and to top it off no one has heen in touch to apologise!! I changed my supplier from bt and wish I hadnt bothered I always believe buy cheap buy twiece!!!

Louise Mack Hair´s profile

profile image of Louise Mack Hair
Louise Mack Hair
Female, 1982
Blackburn, United Kingdom