Donna Makey´s profile

Reviews (2)

Fragrancedirect

Fab service, great website with plenty of reasonably priced items

Really pleased with the speed of delivery especially during the Christmas period

eFlorist

Terrible flowers, much of the flowers were dead very very disappointed especially considering the price

Using the site was fine, the flowers looked lovely and it was easy the use. However what was delivered was very disappointing, I really don't mind paying for lovely flowers but when some of the flowers are dead upon delivery it's not acceptable. The flowers did not resemble what was delivered. The flowers were sent as a nice gesture because the person receiving them was attending a funeral, very disappointed to see what was delivered

29 January 2013

Reply from eFlorist

Dear Donna,

We are sorry to learn of the trouble you have experienced with your order.

We do guarantee the freshness of our flowers for seven days and we understand however that when dealing with perishable items, some stems may perish quicker than others. In these rare circumstances we are more than happy to make amends where possible.

Our Customer Service team will contact you shortly to discuss this issue further.

Kind regards,
eFlorist

Donna Makey´s profile

profile image of Donna Makey
Donna Makey
Reviewer
United Kingdom

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