ORDERED MATTRESS ON A WEDNESDAT REQUESTED THAT I WANTED IT NOT NEXT DAY BUT ON THE FRIDAY LEFT MY PHONE NUMBER AND PAID FOR IT. COME FRIDAY IT SNOWED SO DID NOT EXPECT DELIVERY BUT A PHONE CALL WOULD HAVE BEEN NICE BUT NOTHING. COME MONDAY STILL NO PHONE CALL AS TO WHEN I COULD EXPECT IT. TUESDAY I CALLED THEM AND WAS TOLD YOU SHOULD GET IT TODAY WHEN I ASKED WHY NO PHONE CALL LAD SAID DON'T KNOW (NOT HELPFUL) I EXPLAINED I WAS IN AND OUT THAT DAY AND NEEDED A FIRM DELIVERY DAY BUT THIS WAS A NO NO. TUESDAY PASSED NO PHONE CALL NO DELIVERY FINALLY NO PHONE CALL BUT IT WAS DELIVED TO A NEIGHBOUR AS I WAS OUT AND AM NOT TELEPATHIC AND COULD NOTPOSSIBLY KNOW THAT IT WAS TURNING UP. ANYWAY PLEASED WITH ITEM BUT GETTING IT A BIT OF A PROBLEM. BETTER COMMUNICATION FROM YOU IS MUCH NEEDED.
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