Package sent 18th Dec, according to tracking number online the package was delivered on the 19th to the customer but this was a lie.
The package was sitting in their depot for 2 weeks over Christmas and still took another 5 days after it had been found.
By this time my customer requested a full refund so i asked for the package to be returned to me but once again this company saw fit to deliver my returned package to the wrong address.
I have asked for a refund but i am not expecting it as these people probably don't even know how to do it.
I will never use interparcel again.
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