I paid a premium to receive my parcel on a Saturday. I spent the predicted delivery time-slot pretty much staring out of my front door so that I did not miss it.
No sign of a DPD van anywhere. I checked the status, only to see that it had been changed to "Delivery Attempted". It definitely hadn't.
I then got hold of the local depot to figure out what was happening. The guy I spoke to was thankfully very helpful and said he would check it out. Turns out the driver hadn't gone ANYWHERE near my address and had instead dumped a calling card about 5 miles away. He obviously had more important things to do, other than his job.
This experience was unacceptable.
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