I had paid for our travel insurance, from essential travel, wanted a query answered as to why I had not received them. Guess what, had not even been despatched by them. But, not to worry this fantastic guy soon sorted it out (I hope), and was reassured that they would be with me within a couple of days. It was nice for someone to actually listen to my complaint and they even better to get it actually sorted out.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook